expel the leader from English championship And with the high demand for tickets to its games, the Arsenal He devised a scheme to eliminate cashiers at their matches to help fans, and on Thursday revealed that he had managed to block 500,000 addresses suspected of trading tickets with much higher than usual or even false values.
at recent days FIFA She announced that she would compensate Liverpool fans who were unable to attend the Champions League final with Real Madrid in Saint-Denis, France. Several had tickets and were not allowed into the stadium after being directed to the entrance without all the turnstiles working. French police are still using force with tear gas and pepper spray to try to disperse the riots. There have been English men with fake tickets and Arsenal are trying to replicate that problem.
“We know that demand for tickets for our games has been incredibly high and has outpaced supply. This demand has driven increased levels of ticket sales and we want to reaffirm the strong actions we are taking to stop this illegal activity that has caused us to cancel nearly 2,000 ticket sales signatures.” this season.”
In addition to suspending suspected members, the London club revealed that it also carried out a thorough social media comb on sites that sold tickets for Arsenal matches and managed to block many of them.
“In our attempt to do everything possible to get tickets into the hands of our supporters, we have dramatically increased the level of bot protection on our ticketing platform. This has resulted in up to 500,000 IP addresses being banned due to suspected bot activity. While selling tickets for Silver members For our match against Wolverhampton Wanderers (last round of the English Premier League).
The English club defined it as “disappointing” that tickets appearing on unauthorized websites at exorbitant prices. “We remind all fans that tickets for our matches are only available on Arsenal’s official channels and stress the importance of not purchasing tickets from unauthorized websites,” the club said. “Many of these dealers do not have tickets, their postings are purely speculative and often a scam.”
Arsenal also revealed that they were conducting secret buying to try to “catch those reselling tickets online”. But many of the sites advertising and selling tickets are hosted outside the UK.
“We are constantly reporting these sites, but there is not much we can do to shut them down or help supporters who get caught. This means that anyone who buys tickets from unofficial outlets is at high risk of paying exorbitantly high prices, receiving fake messages or duplicate tickets and in In the end, they refused to enter the match. “We deal with hundreds of fans every match day who have bought a fake ticket or a ticket that has been sold out multiple times.”
“We ask those who have been victims of advertising to report to us as much evidence as possible. We follow up on all cases reported to us, including banning members (memberships) if we can prove they are selling tickets.”
Arsenal also took action on match days, withholding tickets for collection in cases where they were suspected of being illegally sold. “We keep between 100 and 200 tickets per game at home, which allows us to perform the relevant identity checks. Most of these tickets are not generally collected and, where appropriate, subscriptions are subsequently scrapped, leaving more tickets for the real fans.” Long term,” the club stressed. “While we realize that a true fan may feel uncomfortable having to get a ticket, this is an important tool for us in determining which tickets to advertise.”
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