Whatsapp is among the most used messaging applications in the world. It is estimated that it has already reached 2 billion users in the 180 countries where it is available. In Brazil, the application is present among 99% of the population who owns a smartphone.
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Through this technology people talk, exchange information and secrets, flirt and demand work activities. Currently, there are those who argue that our whole life is on WhatsApp, including important conversations that cannot be missed.
The problem is that sometimes a conversation can be deleted inadvertently. But, did you know that it is possible to recover messages? We give you a step-by-step on how to proceed.
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First, you have to keep the activity or enable backup to restore what was deleted.
On the smartphone:
1. On Android smartphones, open WhatsApp, go to Settings and tap on Chats. Then click on Backup Chats.
2. Then click on “Backup to Google Drive”.
3. You can choose how often to repeat this copy of messages: every day, every week, or every month.
It’s a little different on iOS:
1. In the application, find the “Settings” tab located in the lower right corner.
2. Then click on “Conversations”.
3. Then click on “Chat Backup”.
4. You can also choose how often messages should be retrieved: daily, weekly or monthly.
Next steps to recover deleted conversations:
With backup enabled, when you need to find that deleted message or conversation, the best way is to uninstall the app and install it again.
During the installation process, WhatsApp looks for a backup of the conversations and when it finds it, it offers the option to restore it. Then just confirm and wait for the messages to be retrieved. The advice applies to Android and iOS.
On Android, it is also possible to access old conversations by clearing the app’s storage data within the phone’s settings. When you do this, the app resets its settings, forcing the user to reconfigure from scratch, as if it had just been installed.
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If you find this second option more interesting, the step-by-step is:
1. Access your Android device’s settings menu. Find “Apps” in the list of apps and find WhatsApp. Click the icon
2. Now click on the “Storage” option.
3. Then click on “Clear data” and then “Clear cache”. ready! All app settings have been erased.
4. Just open the app and reset it.
No backup
If you delete a conversation and the backup is not active, then everything changes. There are unofficial apps that may try to rescue these files on your smartphone, but there may be some risks.
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