according to An apple, a “small portion” of iPhone 12 and iPhone 12 Pro units manufactured between October 2020 and April 2021 have audio issues, making these devices eligible for free repair and service.
The current scheme, according to Apple, covers the iPhone 12 and iPhone 12 Pro for two years after their first retail sale. If your iPhone 12 or 12 Pro is having audio issues, you can fix it for free.
Problem
According to the Apple Support website, some iPhone 12 and iPhone 12 Pro units may experience sound issues as a result of a “plug” in the receiver unit. The company advises addressing any other damage that could affect the repair, such as a cracked screen, prior to servicing.
Also, in rare cases of private repair, consumers may be required to pay a fee. In this scenario, it is best to check if your iPhone is still covered by the manufacturer’s warranty.
To check warranty status, customers must first select the product serial number under Settings > General > About.
Then go to checkcoverage.apple.com and fill out the form with information such as the serial number and special code.
Then choose an Apple Authorized Service Provider near you and schedule an appointment to have the phone checked. The current free repair program does not extend the warranty of the standard iPhone 12 or iPhone 12 Pro, according to the company.
Apple has not provided the exact number of smartphones affected by the audio issues, but additional information is expected from the company soon.
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