The Samsung It responded to accusations that it was restricting the performance of thousands of apps on the latest models in the Galaxy S22 lineup. According to the company, it may be a side effect of a measure to prevent smart phone Heating during games. A software update should return control to users.
Kelly Yu, a spokeswoman for the South Korean company, told The Verge that the update is in response to complaints received. “We appreciate the feedback we’ve received about our products, and after careful consideration, we plan to release a software update soon so that users can control performance while running gaming apps.”
Samsung’s announcement comes after several reports that its phones intentionally limit the performance of about 10,000 apps, including social media platforms like Instagram and TikTok, as well as games like Genshin Impact.
But the system doesn’t seem to affect popular gaming benchmarking apps like 3DMark, which has caught the attention of experts.
Reports state that the culprit is an app called Game Optimizing Service (GOS), which cannot be uninstalled or disabled.
Samsung created a file Implementation It is called GOS and the app is used to limit game performance, which makes the gaming experience worse. However, as discovered by the Korean community today, Samsung confirmed that it has set performance limits on more than 10,000 apps… pic.twitter.com/U58AreZZoo
-??? (@GaryeonHan) March 2, 2022
“Samsung created an app called GOS and used the app to limit performance in games, making the gaming experience worse. However, as discovered by the Korean community today, Samsung confirmed that it has capped performance on over 10,000 apps,” the tweet reads.
GOS is designed to enhance and enhance the mobile gaming experience, preventing the device from overheating. But it seems to affect the performance of non-gaming apps in order to improve battery life.
In addition to the update, it appears that Samsung has launched an investigation to determine the condition.
“Our priority is to provide the best mobile experience to consumers,” Yu told The Verge. He stated, “Game Optimization Service (GOS) is designed to help gaming applications achieve optimal performance while effectively managing device temperature. GOS does not manage the performance of non-game applications.”
However, Samsung has not said when the update will be released or why popular benchmarking apps have escaped restrictions.
Another Android device maker, oneplusHe was in a similar situation last year. The measure at the time was to improve cell phone battery life. The Chinese later announced the option to enable and disable the optimization feature.
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