Whether to pay a bill or refer to a bank statement, banking apps are very practical. Thus, not being able to access the virtual bank can bring some temporary inconveniences to the account holders. And that’s exactly what happened on Friday, the 30th, at Bank of Brazil.
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Instability
On the last business day of the year, the Banco do Brasil app showed instability and many users took to social networks to complain about the app crashing.
According to reports, the app did not allow account holders to log in on Android and IOS.
In short, others complain that they were unable to complete purchases with Credit card for the institution. This fact occurred on the same day that the actual Banco do Brasil branches were not opened due to the end of the year holidays.
login error
In practice, the system displayed an error message and indicated a “connection problem”. Then suggest that the user try to log in again later. In time, other account holders reported similar problems, even using the biometric system.
Some account holders fumed, pointing to the fact that today is the last working day of the year and that the instability means losses for users who want to honor their accounts.
On the Twitter platform, for example, someone stated: “Apparently, Banco do Brasil took advantage of the fact that the branches were not open on Friday and decided to leave everyone on the hook early. The application does not enter, the card does not work … “
Others used social networks to see if access problems with the app affected other people using Banco do Brasil’s services. However, even as account holders have been questioned on social media platforms, such as Twitter, the bank has yet to come forward.
Finally, the agencies The physical institutions of the financial institution will be back in business next Monday, December 2nd.
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