The news appeared in CAIXA TEM today (21/03) and Brazilians are celebrating

a his box It was created in 2020 with the intention, initially, to make payments Band aid. However, the app is currently a kind of digital wallet for Caixa Economica Federal Providing a variety of financial services.

Through the digital platform, in addition to receiving aid from the government such as Bolsa Familiaaccount holders can pay bills and vouchers and make online purchases using a virtual debit card, among other possibilities.

Given these attributes, access to the app becomes indispensable in the lives of many Brazilian citizens, including those served by the country’s largest income transfer program, the new Bolsa Familia, That March payments start this week.

So, just in case roadblock registration, the beneficiary must seek means to rehabilitate it as soon as possible. See how you recover his box to WhatsApp the next.

What can lead to Caixa Tem being banned?

There are a few reasons that can lead to a file being blocked his box. paying off:

• more than one CPF registered on the device;
• Exceeding the account’s monthly transaction limit (R$5,000 per month);
• registration irregularities;
• suspected fraud or breach of the Application Terms of Use;
• The same CPF is recorded in more than one mobile phone.

How to unlock Caixa Tem by WhatsApp?

1. Get the app his boxavailable for Android and iOS;
2. access your account using your CPF and password;
3. In the application menu, find the option “Liberar Access”;
4. The user will be redirected through the automatic help system. Click on the available icon and access the generated link to start a chat WhatsApp;
5. Once done, just follow the instructions to submit the necessary documents to unlock a file his box.

According to the BoxIt may take up to 48 hours to process the procedure. If access is not released after this period, the advice is to look for a branch of the financial institution. At that time, it will be necessary to present an official identification document to authorize the device.

Caixa Team Update

In an effort not to lose access to the application, it is important to keep the registry up to date. In this way, in order to have access to all the functions of the application, it is important to keep it up to date. See how below:

1. Open the app his box;
2. login with CPF and password;
3. Go to “Update your registration” (Keep your documents);
4. Click on “I see, let’s get started”;
5. On the next screen, confirm your data (the application will display your address first; if it has been updated, click “Yes, that’s right”, if not, go to “My address has changed);”
6. Next, tell whether or not you were born in Brazil and click Next;
7. Then press “I see, let’s go” and inform the source of income, the amount and duration for which you have been earning, occupation and assets;
8. When finished, click “Next” and press “Confirm” if the data is correct;
9. To validate your registration, click Continue and choose the document to be sent;
10. Then click Continue again and follow the instructions on the following screens to submit the photos.

ready! After updating your registry, the his box Access to account features will open within 48 hours.