In addition to the measures in favor of the consumer who was affected by the situation, the company stated that an investigation is being conducted with the responsible authorities, but it did not mention any of them. Read the full note below:
“The network informs that it is disavowing any kind of harmful practices to the consumer and that it is investigating with the responsible authorities regarding the inconsistency of delivery. In the said case, the brand states that it is in contact with the customer and that the purchased product will be delivered.”
in conversation with g 1, the banker believes that a delivery problem has occurred with the carrier. “The company realized the error and blamed the carrier and said they would send the correct device. They responded quickly and said they would give another one.”
A bank employee receives two boxes of milk cream instead of R$9,000 iPhone
The bank clerk, who did not want to reveal his identity, had a very unusual surprise when he received an order online. When he opened the box, instead of finding one of the latest iPhones – for which he paid nearly R$9,000 – he got two boxes of cream. See the video above.
The bank employee, 51, said he was waiting for the device and that on the delivery date, he had received nothing. “They said they would deliver it on a certain day, and it didn’t arrive. They delivered it to me, this Wednesday (20), I took the box and thought it was strange, it was heavy. When I opened it, I saw that there were two boxes of cream.”
In addition to fear, the victim had to borrow a mobile phone from a friend. The purchase was made through the Extra website, which according to the bank is considered reliable. The victim said she had already made other purchases at the same place and that the products always arrived as described. Before deciding on the latest iPhone launch, the banker said he did a lot of research.
Embarrassment that generates laughter
The application is delivered to the banker’s workplace. There, everyone was waiting for their colleagues’ new iPhone. “Everyone was waiting. I told everyone I was buying a new mobile phone. When I opened the box, everyone laughed at my situation. I even found it very funny,” the victim remembers, laughing.
In addition to laughing, the banker recalled the embarrassment he felt when he saw cans of milk cream. He commented amid several laughs: “It was not the end of the world, because the problem was solved, but it was a shock.”
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